Blog

Lunch and Learn in Parker

Thursday, September 06, 2018


Small Business Specialist Chuck Hahn will be presenting at the Parker Area Chamber Lunch and Learn.  One of his favorite subjects is market research.  The key to a successful business is knowing your customer and providing excellent customer service.


Market Research Made Simple | Wednesday, September 12th | 11:30 AM - 1:00 PM | FREE
A marketing expert, Chuck will help you navigate through several research options designed to lead you toward making better business decisions, with the ultimate goal of becoming more profitable and competitive.  Register here...


Customer Service for Small Business

Monday, August 27, 2018
Customer Service
This self-paced training exercise is an introduction to customer service and how it impacts your business. Topics include: Defining what good customer service is, implementing good customer service, and how to improve customer service.

Catch Up on Marketing: 43 Things to Do

Monday, August 20, 2018
Here are 43 things you can do during your August downtime that will have a big impact come fall.

Your Customers come first:

  1. Schedule catch-up calls or lunch with your biggest clients to see how you can better serve them in the coming year.
  2. Reach out to a former customer who’s fallen off your radar and see if you can win their business again.
  3. Check in with a prospect you’ve been nurturing to see if you can get them closer to a sale.
  4. Gather client testimonials you can use in your marketing materials.
  5. Ask your best customers for referrals.
  6. Create some case studies to show how your product or service helps your customers.
  7. Enlist some satisfied clients to feature in a marketing video for your business.
  8. Collect before-and-after pictures from clients to show off your work, and get permission to use them in your marketing materials.
  9. Make your lists for sending holiday gifts and cards to customers.

Read the rest