December 2022

Banh & Butter Bakery Café

“The SBDC helped me better understand and prepare my business plan. Growing up in a family business, a business plan was all about going with the flow. I never knew what a cash flow was, but support from the SBDC has increased my business knowledge.” – Thoa Nguyen

CEO and owner Thoa Nguyen is a pastry chef by day and a culinary chef by night. Branching out from the family’s restaurant, she studied baking and pastry arts, then traveled to France to continue her education, discovering a deeper meaning for food. “It has a way of connecting me to people, culture, art, memories, stories and experiences.” In fact, Plated Culture is her LLC. It’s this concept that describes food as a worldwide language.

Thoa took out a personal loan to start and grow the business. With a solid and realistic business plan, Banh & Butter Bakery Café has survived its first year as a small business in Aurora near the Anschutz Medical Center, exceeding projections. What was a set menu, Thoa quickly recognized the demand for lunch items after interacting with the community. So, pastries and coffee became pastries and sweets, coffee and specialty drinks, baguette and croissant sandwiches, breakfast all day and merchandise items. The bakery’s customers include students, teachers, service workers, neighborhood regulars, seniors, medical personnel and more.

“The Aurora-South Metro SBDC has resources that go beyond business planning. They keep in touch with my business, answer my business questions as I grow and help find resources for funding.”

Expanding on the bakery’s merchandise, the bakery will soon offer online orders and delivery. There is good potential in farmers markets throughout the year and special event catering. Thoa is researching the right products for grocery stores and wants to create an online store to ship nationwide. The key to Banh & Butter’s success is listening to customers and keeping up with demand.

Banh & Butter is community based. They outsource their products locally, including a plant vendor, jerky vendor and coffee supplier. The bakery showcases artists who display their work at the café which takes no commission and fully supports student and other local art. Thoa wants to continue as a partner with the local community.

The company has gone from four employees and three interns from culinary school to eight team members—seven full-time and one part-time. Meet their diverse and talented team online: https://www.banhandbutter.com/meet-the-team.

The future looks bright for this French-Vietnamese, Asian-fusion bakery café. “Bánh” is a Vietnamese term that is often applied to a wide variety of breads, sweet and savory pastries and goods. Check out their delectable menu and what’s new from the creatives behind the name. Visit www.banhandbutter.com.

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Pirate Chef LLC

“Aurora-South Metro SBDC gave us the empowerment, guidance, and connections to realize our dream of owning our own business with sustainability.”

Ian and Vanessa Reeves believe that sharing good food is the best
way to show love. Pirate Chef specializes in bespoke catering, private parties, in home, and corporate dining. Taking experience from lives well-lived, they bring their clients a gastronomic encounter unlike any other. Their business venture has been a longstanding dream, and they can’t wait to share it with you!

Ian, also known as Pirate Chef, has been cheekily operating pop-ups under this name since 2012. He hails from Stroud, Gloucestershire, UK. His love for cooking
began at age nine helping his mother make family meals. He honed his skills at
various well known gastro pubs in the west country of England and London. After moving up and down the east coast working for the likes of Stephen Starr and the Mandarin Oriental hotel group, he landed in Denver in 2019 and was the Head Chef at the Denver Museum of Nature and Science. He transitioned to crafting menus for his own business.

Vanessa has varied front-of-house experience in event management and restaurants. Her main professional background is in higher education and museums. Prior to moving to Denver, she held various roles supporting private and nonprofit organizations with process improvement, which is a great skill to add to the small business mix.

From the success of their delicious breakfast burritos, chicken pot pies and shepherd’s pie, they realized they could launch something full time, opting for a ghost kitchen with three different menus plus catering. Opening Pirate Chef in August 2021, the Reeves quickly pivoted strictly into catering and have found their footing and market. The Aurora-South Metro SBDC consultant helped them make an objective decision to make this transition by looking at the numbers and influencer features.

The SBDC also helped Pirate Chef hone their business plan. “The introductions that were made through the SBDC, including funding and market research resources, not to mention the encouragement, is incalculable. The program is our backbone when we need advice or thoughts on decisions.”

Pirate Chef received an SBA-approved loan to support their growth. They are now in the process of hiring their first part-time employee and received their first large contract. The goal is to keep growing, and while doing so, be a part of the local diverse Aurora community, donating to Project Worthmore quarterly, an immigrant/refugee charity. The sky’s the limit for 2023.

Food is life and everyone needs it. So, check out Pirate Chef, www.piratecheffood.com, enjoy some good food and live a little while you’re at it! (above photo credit: From the Hip)